PT Celebflix Media Internasional (“Celebflix”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the Celebflix website, mobile application, and services (“Services”).
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
When you create an account, subscribe, or contact us, we may collect:
Full name
Email address
Phone number (optional)
Date of birth (optional)
Profile picture / avatar
Username
Subscription information
b. Payment Information
When you purchase a subscription or coins, payment is processed securely through authorized third-party payment processors (such as Google Play, Apple App Store, Midtrans, or credit/debit card gateway providers).
Celebflix does not directly store complete credit or debit card numbers.
c. Device Information
Device model
Operating system
Device identifier
IP address
Browser type
Language settings
App version
d. Usage Information
Content viewed or played
Watch history
Search queries
Favorites and Watchlists
Viewing duration
Click activity
Crash and diagnostic data
2. How We Use Your Information
Create and manage your account
Provide and optimize our Services
Process subscription and coin payments
Personalize content recommendations
Improve application performance
Provide customer support
Send important service notifications
Detect fraudulent or unauthorized activity
Comply with legal obligations
3. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience:
Keep you signed in
Remember your preferences
Analyze platform traffic
Improve app performance
Personalize recommendations
You can control cookies through your browser settings, although some features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties including:
Payment service providers
Cloud hosting providers
Analytics providers
Customer support platforms
Government or law enforcement when required by law
All third parties are required to protect your information in accordance with applicable privacy laws.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against:
Unauthorized access
Loss
Misuse
Alteration
Destruction
Although we strive to protect your data, no method of transmission over the internet or electronic storage is completely 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
When your information is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Update your profile
Request deletion of your account
Withdraw consent where applicable
Request a copy of your personal data
To exercise these rights, please contact us using the contact details below.
8. Children's Privacy
Celebflix is not intended for children under the age required by applicable law without parental or guardian consent.
If we become aware that we have collected personal information from a child without appropriate consent, we will promptly remove such information.
9. Third-Party Services
Celebflix may contain links to third-party websites or services. We are not responsible for the privacy practices of those third-party services.
We encourage you to review the privacy policies of any third-party services you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of any material changes by updating the ‘Last Updated’ date or by providing notice within the app or website.
Your continued use of the Services after changes indicates acceptance of the updated policy.