Privacy Policy

Last Updated: March 2026

PT Celebflix Media Internasional (“Celebflix”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the Celebflix website, mobile application, and services (“Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account, subscribe, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Date of birth (optional)
  • Profile picture / avatar
  • Username
  • Subscription information

b. Payment Information

When you purchase a subscription or coins, payment is processed securely through authorized third-party payment processors (such as Google Play, Apple App Store, Midtrans, or credit/debit card gateway providers).

Celebflix does not directly store complete credit or debit card numbers.

c. Device Information

  • Device model
  • Operating system
  • Device identifier
  • IP address
  • Browser type
  • Language settings
  • App version

d. Usage Information

  • Content viewed or played
  • Watch history
  • Search queries
  • Favorites and Watchlists
  • Viewing duration
  • Click activity
  • Crash and diagnostic data

2. How We Use Your Information

  • Create and manage your account
  • Provide and optimize our Services
  • Process subscription and coin payments
  • Personalize content recommendations
  • Improve application performance
  • Provide customer support
  • Send important service notifications
  • Detect fraudulent or unauthorized activity
  • Comply with legal obligations

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Keep you signed in
  • Remember your preferences
  • Analyze platform traffic
  • Improve app performance
  • Personalize recommendations

You can control cookies through your browser settings, although some features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

  • Payment service providers
  • Cloud hosting providers
  • Analytics providers
  • Customer support platforms
  • Government or law enforcement when required by law

All third parties are required to protect your information in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Destruction

Although we strive to protect your data, no method of transmission over the internet or electronic storage is completely 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your profile
  • Request deletion of your account
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the contact details below.

8. Children's Privacy

Celebflix is not intended for children under the age required by applicable law without parental or guardian consent.

If we become aware that we have collected personal information from a child without appropriate consent, we will promptly remove such information.

9. Third-Party Services

Celebflix may contain links to third-party websites or services. We are not responsible for the privacy practices of those third-party services.

We encourage you to review the privacy policies of any third-party services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify you of any material changes by updating the ‘Last Updated’ date or by providing notice within the app or website.

Your continued use of the Services after changes indicates acceptance of the updated policy.

11. Contact Us

PT CELEBFLIX MEDIA INTERNASIONAL

Rukan The Plaza blok 9 E A No. 1

Pantai Indah Kapuk No. 23

14460, DKI Jakarta

Jakarta, Indonesia